July 8, 2025

Common issues in retort operation and how to fix them

Retorts play a critical role in the sterilization of shelf-stable food and beverages. For maintenance and plant managers, keeping these systems running efficiently isn’t just about preventing downtime, it’s about ensuring product safety, meeting regulatory standards, and protecting brand reputation.

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Below are some of the most common issues seen in retort operation, along with practical solutions to help you anticipate failures, reduce unplanned stoppages, and extend equipment life.

1. Temperature deviations

The issue: The retort fails to reach or hold the programmed temperature, putting the thermal process at risk.

Why it matters: Under-processing can lead to food safety hazards; over-processing can impact product quality and energy consumption.

Action steps:

  • Inspect steam supply lines regularly for leaks, scale, or pressure loss.
  • Calibrate temperature sensors at defined intervals. Use certified instruments.
  • Run periodic validation checks to confirm temperature distribution inside the vessel

2. Inconsistent heat penetration

The issue: Some product zones heat faster or slower than others.

Why it matters: Uneven heating can lead to non-compliance with validated processes and inconsistent product outcomes.

Action steps:

  • Validate the loading pattern. Ensure spacing and stacking allow uniform flow.
  • Use systems like Surdry’s SWS technology that improve heat distribution with controlled steam and water spray.
  • Rotate baskets or use agitation systems to achieve a faster CUT (Come- Up Time)

 

3. Inconsistent pressure control

The issue: Pressure surges or drops during the cycle, especially in the cooling phase.

Why it matters: Uncontrolled pressure can deform packaging, break seals, or trigger safety interlocks.

Action steps:

  • Verify pressure control valves and sensors are working and well-calibrated.
  • Implement gradual transitions in pressure during heating and cooling phases.
  • Clean air and steam filters regularly.

4. Cooling failures

The issue: Slow or uneven cooling at the end of the cycle.

Why it matters: It affects product texture, color, and shelf life — and extends cycle times.

Action steps:

  • Ensure heat exchanger plates and pumps are clean and functioning. 
  • Check the availability and pressure of cooling water. Any drop in water supply can compromise the process.
  • Monitor the cooling profile to ensure it matches the validated cycle.

 

5. Sensor or instrumentation failure

The issue: Faulty readings or failure to log critical process parameters.

Why it matters: Traceability, compliance, and safety depend on accurate data.

Action steps:

  • Establish a routine calibration schedule for all temperature, pressure, and flow sensors.
  • Use redundant sensors or backup instruments, especially for critical parameters.
  • Keep a stock of key spare parts to minimize downtime when issues arise.

 

6. Software or control system errors

The issue: Programming faults or hardware failure in the control cabinet.

Why it matters: A failed process can mean product loss, downtime, and regulatory deviations.

Action steps:

  • Maintain regular software updates and backups of control parameters.
  • Train operators to recognize alarms and follow escalation protocols.
  • Consider remote diagnostic support from the manufacturer for faster troubleshooting.

 

7. Seal integrity and container defects

The issue: Containers swell, collapse, or leak after processing.

Why it matters: Even a perfect thermal process can be compromised by poor sealing or packaging failure.

Action steps:

  • Implement a visual inspection or leak detection step post-sterilization.
  • Collaborate with the packaging supplier to test compatibility with your process conditions.
  • Investigate any recurring seal failures for potential process or mechanical causes (e.g., excessive pressure or temperature).

Conclusion

Effective retort operation requires not only proper equipment design but also regular monitoring, maintenance, and operator training. By identifying common issues and implementing proactive solutions, processors can ensure food safety, reduce downtime, and improve overall operational efficiency.

 At Surdry, we support retort operations with advanced autoclave technology, continuous sterilizers, and technical services designed to prevent issues before they escalate. If you’re facing recurring problems or looking to optimize your thermal processing line, our team is here to help.